Cycle time is the elapsed time between the start and end of a process. In processes where cycle time is important it is usually measured in days. Examples of these types of processes are mortgage application, insurance claim, grant application, finance application and complaints. Cycle time reduction enhances customer experience for multiple reasons. Read our article to learn more.
You have decided that you want to use software to automate one or more of your processes, to increase productivity, reduce inefficiencies and make businesses improvements. But, what do you do next?
Digital transformation can be defined as the integration of technology into all aspects of an organisation. This transformation can look different business to business but will result in fundamental changes to business operating processes and how they interact with customers, competitors and suppliers. There are many reasons why an organisation decides it is the right […]
